This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The cookie is used to store the user consent for the cookies in the category "Analytics". These cookies ensure basic functionalities and security features of the website, anonymously. Once your payment is received, we will complete your repair and send the watch to you.Necessary cookies are absolutely essential for the website to function properly. We do not accept cash, checks or money orders. Our repair center is located at: Freestyle Repair CenterĪfter we receive your watch and evaluate it against the service you have selected, we will send you an email with a confirmation of the charge for your repair and a secure link to be able to pay using Pay Pal or a Credit Card. Repaired watches will be returned via USPS. Please allow 2-3 weeks for your watch to be returned to you. Freestyle Repair Center cannot be responsible for packages that are lost or stolen in transit to us. We recommend you send your package to us either insured or certified. Be sure to include your printed response email sent to you via email that includes your contact information. Please do not include the original packaging as it will not be returned to you after the repair. When sending your watch to us please package it in a well- padded box for protection. Please be sure to fill out all of the fields so that we can get your watch back to you as fast as possible. This information is critical to our ability to be able to send you updates on the status of your watch as well as provide you the invoice for the service and allow you to pay. No matter what needs to be repaired or replaced, you will only pay the one price.Īfter clicking on the type of service you want performed, you will be taken to a page to enter your contact information. Non-Warranty repairs include parts (such as case, crystal crown and metal bracelets), labor, shipping and handling, and a new battery.Please note that the strap replacement service represents the replacement of leather, silicon, rubber or polyurethane straps only and does not include metal bracelets. We offer the ability for you to select the specific service of replacing a battery or a strap.All service prices include the cost of shipping your watch back to you.Please allow extra time for the repair of your watch for this approval process. For more information on what is and is not covered under warranty you can refer to the warranty included with your watch or go to the warranty page for your brand on our web site. If you choose the warranty service but the repair is not covered under warranty, we will send you an email with this information and request your approval of the non-warranty repair fee before repairing your watch.Please consult the warranty information on our web site for more information on what is and is not covered under the warranty Warrantied parts include the movement, dial and hands.Please note that any watch that is required to be sent outside of the US will be charged for any additional shipping costs. However, there is a $9.00 charge for the shipping and handling involved in sending your watch back to you.
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